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Director of Operations: Abercrombie Country Club

Abercrombie Country Club (ACC) is an 18-hole golf facility located in beautiful and historic Pictou County, Nova Scotia. The ACC has a reputation as the premier golf course in the region, and has hosted several prestigious amateur events, including the Canadian Mid-Amateur and Senior Championships, as well as numerous provincial championships over past decades.

In operation since 1919, Abercrombie is a well-established club with an active membership, dedicated to maintaining its proud history, while looking to the future to drive the long-term growth and continuous improvement of the facilities. ACC is governed by an elected volunteer Board of Directors (BOD), responsible for the club’s financial success, while maintaining the culture of the club.

Location
Abercrombie Country Club
Posted
2025-07-07
Deadline
2025-07-21
Job Summary

Structure and Accountability

  • The DO is ultimately accountable to the membership of ACC, represented by the BOD. The DO will report to the President of the BOD to ensure the operations are meeting / exceeding expectations resulting in delivering the financial goals of the club, ensuring the long-term financial stability and growth of the club.
  • The prospective scope of the DO role includes all Golf Operations, Food & Beverage (F&B) Services, Clubhouse Operations, and Administration. Reporting directly to the DO would be the Proshop Manager, F&B Manager, and the Administrator.
  • The DO will work closely with the Club superintendent to ensure Abercrombie delivers the best product to its membership and continue to be one of the true golf destinations in the province.
Responsibilities
  • Manage, develop and oversight to deliver the financial growth of ACC
  • Deliver the financial budgeted expectations of the club from an operation perspective
  • Manage and grow the Golf Operations of club via the growth and development of the Pro Shop Manager and their team.
  • Manage and grow the Food and Beverage department of the club via the growth and development of the F&B Manager and their team.
  • Intention to manage the Administration functions of the club via the support and development of the Administrator
  • Deliver and adhere to the direction set by the BOD.
  • Be the Face of the Club for the members, staff, and community
Qualifications
  • Proven strategic, leadership, and management skills

Relationship management and leadership is critical to the success of this role. The DO must be able to establish and maintain a strong and healthy relationship with all stakeholders. Stakeholders include the membership, BOD, Superintendent, the Operations management team, local community / corporate supporters, and industry experts / suppliers. The successful candidate will influence the strategic direction of ACC for the 2026 season and beyond.

  • Experience/Expertise in the Golf Industry

Understanding and core knowledge of the golf operations will be critical. A PGA of Canada Class “A” designation would be an asset. Beyond that, experience in turf management, F&B management, and experience with a governance oversight BOD would also be considered strong assets. The successful candidate would have a proven track record of successful business operational management balanced with golf business knowledge.

  • Strong time management

The DO has a broad spectrum of responsibilities. The ability to properly and effectively balance the demands of all components of the operations is critical. The DO must be able to prioritize & plan effectively including the ability to leverage/delegate/empower the operations team effectively.

  • Strong financial/business acumen

Continuous revenue growth and operating efficiency is a core requirement. The ability to drive growth while delivering and exceeding on ACC financial performance expectations will be a key benchmark of success. The DO must possess a strong financial understanding and appreciation of day-to-day operations mechanics driving the performance of the club.

  • Strong communication and people skills

Communication is key. A natural team builder, the DO must ensure that there is clear and on-going communication among and across all stakeholders. Key to this role, will be the ability of the DO to ensure the full management team of ACC is aligned with the goals of the organization. Setting clear expectations and communication on all key deliverables must be prioritized to ensure staff are operating under the same play book.

  • Commitment to continuous improvement for ACC

Ultimately, the success of the DO will be measured based on the satisfaction and engagement level of the membership, and the long-term financial viability and success of the Club operations. The DO must meet/exceed expectations of the BOD while continuing to drive the member and guest experience and quality of product.

Compensation
Base salary of $80,000 with the opportunity to earn an additional 25% of salary in performance-based incentives
Benefits/Perks
  • RRSP
  • Health Benefits
  • 4 weeks of vacation
  • Start date for the role is open immediately but the BOD is flexible on start date
Employment Duration
Full-time, permanent
Contact Information
Interested applicants are encouraged to submit their resume to board@abercrombiegolf.ca